Home » Plumbing Services » Water Heater Services In Charlotte, NC » Water Heater Repair & Replacement Charlotte NC » What Does Rusty Hot Water Say About Your Water Heater?

What Does Rusty Hot Water Say About Your Water Heater?

Dependaworthy Plumbing Logo

What Rusty Hot Water Says About Your Water HeaterWhat Does Rusty Hot Water Say About Your Water Heater?

Hot water comes out the color of weak tea. Cold side’s clear. You run it for a while, and it stays rusty. Maybe it’s been doing that for a week and your just been hoping it’ll sort itself out.

I get this call in Charlotte a few times a month, and the first thing people want to know is whether the tank’s about to go. Sometimes. Usually not yet.

Check the Cold Side First

Open a cold faucet first and then the hot one. Give both thirty seconds.

Clear cold, rusty hot? That’s the tank, or the hot line coming off it.

Brown on both sides means look further back. Could be Charlotte Water doing main work on your street, which stirs up sediment for an afternoon and then clears. Could be the house.

A lot of the older places in Dilworth and Plaza Midwood still have galvanized pipe in the walls somewhere, and galvanized rusts from the inside on hot and cold alike.

Then try a different bathroom. If it’s just the one faucet, it’s just the one faucet. Saves me twenty minutes of poking around when I get there.

The Anode Rod

Every tank heater has an anode rod. It’s magnesium or aluminum, screwed into the top, and its only job is to corrode so the tank doesn’t. When it’s gone, the water starts on the steel. That’s usually when the hot side turns rusty.

Last spring I pulled one out of a nine-year-old 50-gallon in a garage off Ballantyne Commons. Bottom six inches, nothing but the core wire. Tank looked fine, though. New rod, about 45 minutes, and they got a few more years out of it.

They’re cheap, which is good, because houses with a water softener go through them faster. Getting the old one out is the hard part. They like to seize up after a decade.

When It’s the TankWater Heater installation

If the lining’s already going, a new rod won’t help much. You’re slowing it down, that’s all.

You’ll usually see other stuff with it. Rust weeping at the bottom seam. A rumble when it heats, which is sediment baking down there. Hot water that quits halfway through a shower.

Age matters too. Most tanks around here last eight to twelve years. Past ten with rusty water, I’m going to tell you to put the money into a new one.

And don’t try flushing an old one clean. I had a customer do that on a twelve-year-old tank. The drain valve cracked and wouldn’t close. Now he had a puddle and the same brown water.

What Happens on the Call

A water heater repair visit for rusty water is usually an hour, give or take. Cold-tap test, pull the rod, look at the drain valve and the base, listen to it run. Then I’ll tell you what I’d do if it were my house, and what each option costs.

If it needs replacing, Mecklenburg County wants a plumbing permit, and somebody comes out to inspect it. People groan about that. I get it. But I’ve walked into weekend installs in Charlotte where the relief pipe was capped off, and that pipe is the only thing between a stuck thermostat and a tank that goes through the roof.

Gas units need the venting right, too.

Don’t Wait on It

If the water’s been rusty more than a couple days, get somebody out there. Tanks don’t always warn you before they split, and when an attic unit goes, the water comes straight through the ceiling. One of our Dependaworthy plumbers can tell you in one visit whether it’s a rod swap or a new heater.

Rusty Water QuestionsPlumbers in Charlotte

Is rusty water ok to shower in

Yeah, mostly. It’ll stain white towels. Don’t drink it or cook with it till you know where it’s coming from, though. If the cold’s running clear, drink from that.

Why is it only brown in the morning

It sat in the tank all night and the sediment settled. First draw kicks it back up. Clears in a minute or less, you caught it early. Stays brown, the tank’s further gone.

Heater’s only 3 years old, how’s it already doing this

Probably isn’t the heater. In a lot of older Charlotte houses, the new tank’s tied into old galvanized pipe, and that’s what’s rusting. Run the cold test. If the cold’s brown too, the heater’s off the hook.

Do I need a whole new water heater

Not always. Worn rod, good tank, that’s a cheap fix. Rust at the seams or water under it, that’s a replacement. I’ll show you which one you’ve got.

Can I flush it myself

On a newer tank, sure. Once a year’s plenty. Past eight or nine years, call first. The old drain valves get brittle and like to crack.

And if it turns out to be the city working on a main, I’ll say so, and you can keep your money.

 

Dependaworthy Plumbing Logo